Warranty Details
Texas Best Stain offers some of the industry’s best warranties!
10 Year Workmanship Warranty on All Pre-Stained Structures
Texas Best Stain offers a 10-year workmanship warranty on all pre-stain, stained, or painted wood structures (fences, decks, patio covers, pergolas). Structure warranty covers Workmanship Only. Spacing, splitting and warping are a common characteristic and occur routinely in dimensional lumber and should be expected. Board splits of less than 6 inches are normal and not covered under warranty. Surface cracks (Checking) are normal and are not covered under warranty. Texas Best Stain offers a 1 year material warranty on all wood structures.
Texas Best Stain offers a 1 year leak warranty on patio covers. Wind, hail, vegetation, vehicle, pet, or human inflicted damage are not covered under warranty. Removal of fence sign voids the warranty. Calls for repairs of such non covered items will be subject to a $125 trip charge plus materials. All warranties are non-transferable.
Texas Best Stain will re-stain any pre-stained structures we install at cost for the entire life of the structure. We recommend staining every 3-5 years to fully protect your investment.
Texas Best Stain offers a 10 year workmanship warranty on automatic gates. Texas Backyard Living warrants proper automatic gate operator function for 3 months. Gate operators have a 7 year manufacturer’s warranty if the product is registered with the manufacturer (responsibility of homeowner).
Texas Best Stain offers a 1 year workmanship warranty on Polygal and Topgal products. We do not warrant leaking Polygal on flat pergolas. Polygal and Topgal products have a 10 year manufacturer’s warranty through Regal Plastics.
5 Year Workmanship Warranty on Raw Structures
While raw structures do not have the added protection of being stained, we still guarantee our work will last. We provide a 5 Year warranty on raw structures we install and guarantee any structural issues that arise from non-natural causes will be corrected at no additional charge. Structure warranty covers Workmanship Only. Please see above for common natural factors that are not covered. Texas Best Stain offers a 1 year material warranty on all wood structures.
3 Year Limited Warranty on Staining (1 year limited on deck and concrete staining)
Texas Best Stain offers a 3 year limited warranty on stain work (1 year limited on deck and concrete staining). Natural graying, fading, customer negligence, and hail/sprinkler damage are not covered under stain warranty. Light/dark spots and variations in coverage may be present due to the condition of the existing structure.
Texas Best Stain will re-stain any pre-stained structures we install at cost for the entire life of the structure. We recommend staining every 3-5 years to fully protect your investment.
1 Year Limited Warranty Concrete and Stonework
We provide a 1 year limited warranty for all stonework and concrete that we install. Surface cracks in concrete and stone work can be expected and are not covered. Any issues that arise due to workmanship is covered for 1 year after project completion.
1 Year Workmanship Warranty Irrigation, Electrical, Natural Gas, Gutter and Synthetic Grass.
Texas Best Stain offers a 1 year workmanship warranty on all irrigation, electrical, natural gas, gutter and synthetic grass work.
6 Month Limited Warranty on Repairs
Texas Best Stain will guarantee our repair work for up to 6 months after project completion. Damages from natural common causes listed above are not covered.
Lifetime Re-Stain at Cost for any Pre-Stained Structures
Texas Best Stain will re-stain any pre-stained structures we install at cost for the entire life of the structure. We recommend staining every 3-5 years to fully protect your investment.
Warranty Requisition Request Form
